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Support

Stuck? Start here.

Most questions are answered in the manual. If yours isn't, write to us — a person reads every message.

Email us

hello@domisol.app — for anything at all: a bug, a feature request, a score that won't import, or a billing question.

If you're reporting a problem, these three things get it fixed fastest:

  • What you were doing, and what happened instead.
  • Whether you were on the web, Android, or iPhone.
  • A link to the score, or a screenshot.

Open a support ticket

Signed-in users can open a ticket and follow the thread — replies appear wherever you're signed in, so nothing gets lost in a spam folder.

  • On the web: open the support portal →
  • On iPhone or Android: Settings → Support & tickets. It's the same conversation, so you can start it on your phone and finish it on a laptop.

Read the manual

Account and data

On the mobile apps

DomiSol for iPhone and Android carries the same library, editor and playback as the web app. Subscriptions are managed on the web — open Settings in the app and tap Manage plan on the web.

To delete your account from a phone, open Settings → Delete account.

Support tickets work in the app too — Settings → Support & tickets — including when you can't sign in on the web.